Returns & Refunds
Weatherbeeta Online strives to deliver your online order in the fastest possible time. We do understand that there may be some instances where you may want to return items.
Our online returns process is simple and easy to follow.
Please click HERE and complete the steps provided to submit your return. If you're an existing customer, you can also access this information by logging into your account.
Items may be returned to Weatherbeeta Online within 14 days of product receipt, at your expense so that the item/s may be assessed.
To return an item, the product MUST be in original condition with all labels attached and in correct original condition packaging.
The original postage charge cannot be refunded, unless your order contains incorrect or damaged products.
Refunds will be paid back onto the purchaser's original credit card, Zip Pay, or PayPal Account. Refunds may take between 5 - 10 business days for funds to be available in the associated account.
Note: For items that are purchased in store at one of our stockists, please ensure you contact the store directly for returns and faulty product enquires.